Library, pattern

One-way doors

Spend your care on what you can't take back.

The idea

Some decisions are two-way doors: if you don't like what you find, you walk back through. Others are one-way doors: once you're through, you can't get back. The idea is Jeff Bezos's, from his 2015 letter to Amazon shareholders. With AI, it's the most useful way to decide where your own attention goes.

AI makes most hard work cheap to redo. A draft, a plan, a spreadsheet, a design: if it's wrong, run it again. What it can't redo is a message already sent, a price already published or a contract already signed. Those small, easy, permanent things deserve your full care, however minor they look.

Easy to undoHard or impossible to undo
Hard workLet AI grind, then redo it if it's wrong. A long report, a budget model, a rewrite.Slow down and think it through yourself. A business partnership, a big purchase.
Easy workLet it go quickly. A first draft, a list of ideas.The easy one to miss. Give it your full care: sending, posting, signing, paying, deleting, promising.

Why it works

People usually sort by size or difficulty, so a one-line clause or a quick reply-all gets less care than a long report. But the long report can be redone tomorrow. The clause and the reply-all can't. Sorting by “can I undo this?” puts your attention where a mistake is permanent.

Everyday one-way doors

  • Sending an email or message, especially to a group or a client.
  • Publishing a price, a review, a post or a public statement.
  • Signing or accepting terms.
  • Paying, or giving out card details.
  • Sharing a file or data with someone outside.
  • Deleting something with no backup.
  • Making a promise: a date, a refund, a guarantee.
  • Letting an AI tool send, book, buy or delete for you.

How to do it

  1. Before you act on anything AI helped with, ask: what would it cost to undo this?
  2. If the answer is “nothing much”, move fast. Don't polish a two-way door.
  3. If the answer is “I can't”, stop and read it yourself, slowly, as the person receiving it.
  4. Then try to turn the one-way door into a two-way one: save a draft instead of sending, schedule instead of posting, try the price with a few customers first, add an exit clause, keep a copy, take a smaller first step.
  5. If an AI can act for you, make it ask before every one-way step, every time.
Find the one-way doors
Here is my plan: [paste or describe].

List every step in it that would be hard or impossible to undo (sending, publishing, signing, paying, sharing, deleting, promising). For each one:
- what it would cost to undo, if it can be undone at all
- one way to make it easier to undo (a draft, a trial, a smaller first step, an exit, a copy)

Then tell me which steps are easy to redo, so I can move faster on those.

Worked example

A designer's new rates

Hannah, a self-employed designer, used AI to rework her portfolio, rewrite her contract and draft an email announcing new rates to all twenty clients. She'd spent most of her evening polishing the portfolio, which she can change any day. The contract and the email were the one-way doors. She read the contract as a client would and found it now said “unlimited revisions”, which the AI had added. She changed the email from one send to all clients into a test: three clients first, a week apart from the rest. One asked a question she hadn't thought about, and she answered it in the version the other seventeen received.

Common mistakes

  • Polishing what you can redo, and rushing what you can't.
  • Thinking a step is small because it was quick to do. A sent message took one click.
  • Giving an AI tool permission to send or pay “for now” and forgetting it has it.
  • Treating everything as a one-way door. That's just slow. Most work isn't.

Sources

No sign-up, and this page sends nothing you do anywhere. General information, not legal advice.

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