The small print, in plain words
Terms and refunds
Who you're buying from
Don't Panic Consulting, Inc. sells every session, invoices for it and takes the payment.
Justin Donnaruma is CEO of Don't Panic Consulting, Inc., which sells these sessions, and Chairman and Chief Innovation Officer (CInO) of AOCyber, which builds AI governance and security products. Neither company's products are taught or sold in a session.
Refunds
Full refund up to 14 days before a session. Inside 14 days you get credit for the full amount toward a later date.
Transfers
Your seat can go to a colleague any time before the session starts. Reply to your confirmation email with their name and email, and they get their own link.
The $25 credit
Every $25 intro or webinar comes with a code for $25 off any paid session or private booking of $100 or more, within 60 days.
If a session doesn't run
Most sessions need a minimum number of paid seats. We decide seven days out. If it doesn't run you choose a full refund or a move to another date. A session marked confirmed runs whatever the numbers.
Snow rule
From December to March, if roads are bad we decide 24 hours ahead to run an in-person session online at the same times. You get the price difference as credit.
Recording
Sessions are not recorded.
Join links
Your link is personal to you. Don't forward it; transfer your seat instead.